ABSTRACT
PurposeThe purpose of this paper is to explore the impact the pandemic had on higher education institutions (HEIs), the opportunities they were able to harness, and whether they are better prepared to deal with future disruptions as a result.Design/methodology/approachThe authors do this by presenting a reflective case study using a combination of crisis and resilience theories as their analytical framework. Case studies are flexible research instruments allowing researchers to draw on both subjective experience and also established theoretical frameworks. Case studies can be used to intensively analyse a specific case from an organisation, sector, or personal perspective. Although the results are not usually generalisable, they can be insightful (Bell et al., 2022).FindingsThe authors found that, in this case, a continuity strategy relevant to the sector, already existed. However, a lack of knowledge meant that the strategy was not used straight away. This was costly in terms of staff and student well-being but, ultimately, HEIs adapted by converging on a practical solution, showing inherent resilience. Further research is necessary to ascertain whether robust business continuity plans would have made the transition smoother.Originality/valueThis paper specifically investigates higher education teaching from a crisis and resilience perspective, using a theoretical framework not previously used for the analysis of Covid-19 in HEIs.
ABSTRACT
In response to this, this special issue addresses the overarching question on the role and impact of COVID-19 on risk resilience, risk management and business continuity from an organisational perspective. (2023) present empirical findings from the SME sector, focussed on supply chain risk and business continuity strategies in the Malaysian food industry during the pandemic. [...]we are confident that everyone will find something that is of particular interest to them in this special issue.